The Visits Department is pleased to receive your suggestion, inquiry or complaint by choosing any of the following methods:

  1. Online Form
  2. E-mail: Suggestions@bibalex.org
  3. Phone: 03-4839999     Ext. 1577
  4. Using QR code that is available at the Reception and the website

Once we receive your suggestions by any of the above methods; the Suggestions and Complaints Unit immediately begins to forward the suggestions to the concerned departments. Afterwards, we proceed with answering the suggestions directly after getting the appropriate reply.

Last but not least, we hope to reach your full satisfaction through answering all your inquiries and problems.